Frequently asked questions

A managed infrastructure partner takes full ownership of your cloud and server environment. This includes architecture design, 24/7 monitoring, security hardening, performance optimization, backups, and direct engineer support. Unlike traditional hosting, you get a team that proactively manages and improves your infrastructure.

Hosting providers give you a server and basic support. Binadit designs, manages and optimizes your entire infrastructure. We take responsibility for uptime, performance and security. You talk directly to senior engineers - not support agents reading scripts.

We work with SaaS companies, digital agencies, WooCommerce-based e-commerce platforms, and high-traffic web applications. Our clients are businesses where downtime and poor performance directly impact revenue.

Binadit is based in Rotterdam, the Netherlands. We serve clients across Europe with GDPR compliant infrastructure hosted in EU data centers. Our engineers work in European time zones and provide direct, personal support.

We work with businesses of all sizes, from funded startups to established enterprises. What our clients have in common is that their infrastructure is critical to their revenue. If downtime costs you customers, we can help.

Start by scheduling a call with our engineering team. We will discuss your current setup, challenges and goals. From there we provide a clear proposal with architecture design, timeline and pricing. No obligations, no sales pressure.

We specialize in e-commerce, SaaS platforms, digital agencies, media and publishing, and financial services. Any business where application performance and uptime directly affect revenue benefits from our managed infrastructure approach.

Yes. We offer infrastructure audits and architecture consultancy as standalone services. We analyze your current setup, identify risks and bottlenecks, and provide a detailed report with recommendations. Many clients start with an audit before moving to full management.

Critical issues receive a response within 15 minutes, 24/7. Non-critical requests are handled within 2 hours during business hours. You always reach a senior engineer who knows your infrastructure, not a first-line support agent.

Absolutely. We are happy to connect you with current clients who can share their experience working with us. We believe the best sales pitch comes from the businesses we actually serve.

The best VPS for production is one that is properly managed. Raw compute resources matter, but web server configuration, security hardening, monitoring, backups and performance tuning determine whether your application stays fast and reliable. We provide all of this as part of our managed VPS hosting.

With an unmanaged VPS you get a virtual server and root access. Everything else is your responsibility: web server setup, security patches, monitoring, backups, performance optimization. Our managed VPS includes all of this handled by senior engineers, with 24/7 monitoring and incident response.

Yes. We manage website server environments at any provider. We take over your existing VPS, audit the configuration, harden security, optimize performance and set up proper monitoring and backups. No migration required initially.

Management adds cost, but it saves far more. Consider the cost of a security breach, unplanned downtime, data loss, or the engineering hours spent on web server administration. The best VPS investment includes management that prevents these costs.

We manage all major web server stacks including Nginx, Apache, LiteSpeed, Caddy, and custom configurations. We also handle the full application stack: PHP-FPM, Node.js, Python, databases, caching layers and load balancers.

The best VPS for production requires more than just a virtual server. You need proper monitoring, automated backups with verified restores, security updates, web server tuning, and database optimization. Our managed VPS hosting includes all of this, plus 24/7 engineer support and proactive performance optimization.

Yes. We take over management of existing website server environments regardless of provider. We start with a full audit of your current web server setup, identify risks and optimization opportunities, then implement improvements. No need to migrate immediately - we can manage your current infrastructure while planning a better architecture.

We work with all major VPS and cloud providers including Hetzner, DigitalOcean, Vultr, Linode, OVH, AWS EC2, Google Compute, and Azure VMs. We are provider-agnostic and recommend the best fit based on your requirements, budget and data residency needs.

We design infrastructure that scales with your business. This includes vertical scaling (upgrading VPS resources), horizontal scaling (adding more servers behind a load balancer), and auto-scaling for traffic spikes. We monitor resource usage and plan capacity increases before you hit limits.

Yes. We design and manage web server clusters with load balancing, session management, database replication, and automatic failover. If one server goes down, traffic is instantly routed to healthy nodes. This eliminates single points of failure and ensures your application stays available.

A VPS is a single virtual server with fixed resources. Cloud hosting typically means infrastructure spread across multiple servers with the ability to scale dynamically. We manage both, and often combine VPS reliability with cloud flexibility to create the optimal architecture for your workload.

Our primary expertise is Linux-based infrastructure (Ubuntu, Debian, CentOS, AlmaLinux). We do manage Windows Server environments for specific use cases, including IIS and SQL Server setups. Contact us to discuss your Windows infrastructure needs.

We optimize WooCommerce at the infrastructure level: dedicated database servers with query tuning, Redis object caching, full-page caching with Varnish or Nginx FastCGI, CDN for static assets, and auto-scaling for traffic spikes. Most stores see page load times drop from 3-4 seconds to under 1 second.

We design multi-tier architectures with CDN, full-page caching, Redis object cache, optimized database queries and auto-scaling application nodes. We load test before every peak event to identify bottlenecks. Our clients routinely handle 10x their normal traffic without performance degradation.

Yes. Magento requires significant infrastructure resources and expert configuration. We manage Magento environments with Elasticsearch/OpenSearch, Redis for sessions and cache, Varnish for full-page caching, and optimized MySQL/MariaDB. We handle Magento upgrades, security patches, and performance tuning.

Absolutely. We prepare e-commerce infrastructure weeks in advance: load testing to identify bottlenecks, pre-scaling resources, optimizing caching layers, and setting up auto-scaling policies. During the event, our engineers monitor in real-time and respond instantly to any issues. Our clients consistently handle peak traffic without slowdowns.

We implement multiple caching layers: full-page caching (Varnish or Nginx FastCGI) for anonymous visitors, Redis object caching for database queries, CDN for static assets and images, browser caching policies, and fragment caching for dynamic content. Cart and checkout pages bypass full-page cache to ensure real-time accuracy.

We design PCI-ready environments with network segmentation, encrypted data transmission, access controls, centralized logging, and regular vulnerability scanning. While PCI certification depends on your payment processing setup, our infrastructure meets the technical requirements for PCI DSS compliance.

Yes. We implement image optimization pipelines including WebP/AVIF conversion, responsive image serving, lazy loading, and CDN delivery from edge locations closest to your customers. This typically reduces page weight by 50-70% and significantly improves Core Web Vitals scores.

Yes. We manage infrastructure for headless commerce setups where the frontend (React, Next.js, Vue) is decoupled from the backend (WooCommerce, Magento, Shopify API). This includes API server management, CDN configuration for the frontend, and optimized backend infrastructure.

Our DevOps support gives you direct access to senior infrastructure engineers. This includes CI/CD pipeline optimization, infrastructure as code, container orchestration, monitoring setup, incident response, and ongoing platform optimization. No ticket queues - you talk directly to the engineers who manage your systems.

Yes. Many clients use us as their entire infrastructure team. You get the expertise of multiple senior engineers for a fraction of the cost of hiring in-house. We handle everything from day-to-day operations to architecture planning, without the overhead of recruitment, training and retention.

Yes. We design and implement CI/CD pipelines using tools like GitHub Actions, GitLab CI, Jenkins, or Bitbucket Pipelines. This includes automated testing, staging deployments, production rollouts with zero downtime, rollback procedures, and deployment notifications.

Yes. We design and manage containerized environments with Docker and orchestrate them with Kubernetes, Docker Swarm, or Nomad. This includes container image optimization, registry management, deployment strategies, scaling policies, and monitoring. We choose the right tool for your scale and complexity.

Yes. We migrate manual infrastructure setups to infrastructure as code using Terraform for provisioning and Ansible for configuration management. This gives you version-controlled, reproducible, and auditable infrastructure that can be rebuilt from scratch in minutes.

Yes. Our 24/7 on-call support means an engineer who knows your infrastructure is always available. When an alert triggers, we investigate and resolve the issue immediately. You only get contacted if a decision requires your input. No more midnight pages for your development team.

When an incident occurs, our engineers respond within 15 minutes. We follow a structured process: detect, contain, resolve, then perform root cause analysis. After every significant incident, we provide a detailed post-mortem with the timeline, root cause, impact, and preventive measures implemented.

Yes. We analyze your current deployment workflow and implement improvements: automated testing before deployment, blue-green or canary deployment strategies, automatic rollback on failure, deployment notifications, and performance benchmarking. The goal is fast, safe, zero-downtime deployments.

We tune every layer of the web server stack: Nginx/Apache worker processes and connection limits, PHP-FPM pool sizes and process management, database query optimization and connection pooling, caching layers (Redis, Varnish, CDN), and OS-level kernel parameters. Every configuration is tailored to your specific application and traffic patterns.

Database optimization includes query analysis, index tuning, connection pooling, buffer/cache sizing, and replication configuration. A poorly optimized database is the most common cause of slow web applications. We regularly analyze slow queries and optimize database performance to keep your application fast.

We improve Core Web Vitals through server-side optimizations: faster Time to First Byte (TTFB) via web server tuning and caching, reduced Largest Contentful Paint via image optimization and CDN, and lower Cumulative Layout Shift through proper resource loading. Infrastructure optimization typically handles 60-70% of Core Web Vitals improvements.

Yes. We implement CDN (Content Delivery Network) solutions using Cloudflare, CloudFront, Fastly or BunnyCDN. This serves static assets from edge locations closest to your users, reducing latency significantly. We configure proper cache headers, purge strategies, and origin shielding for optimal performance.

We prepare for traffic spikes through multiple strategies: auto-scaling application servers, aggressive caching layers, CDN for static content, database read replicas, and connection pooling. For predictable events, we pre-scale infrastructure. For unexpected spikes, auto-scaling rules kick in automatically.

We implement a full caching stack: browser caching (Cache-Control headers), CDN edge caching, full-page caching (Varnish or Nginx FastCGI), application object caching (Redis or Memcached), database query caching, and opcode caching (OPcache for PHP). Each layer is configured to maximize hit rates while ensuring content freshness.

Yes. We perform load testing before major launches, campaigns, or traffic events. We simulate realistic user patterns to identify bottlenecks at every layer: web server, application, database, and network. We then optimize and re-test until your infrastructure handles the expected load with headroom.

We tune database performance through buffer pool sizing, query cache configuration, connection pooling, slow query analysis, index optimization, table partitioning for large datasets, and replication for read scaling. We continuously monitor database metrics and proactively optimize before performance degrades.

By default, we run daily full backups with hourly incremental backups. For critical databases, we implement continuous replication with point-in-time recovery. Backup frequency, retention, and RPO targets are configured based on your specific requirements.

Backups are stored in a separate geographic location from your primary infrastructure. All backups are encrypted at rest and in transit. We use redundant storage to ensure backup availability even if a data center has issues.

Yes. We perform automated restore testing on every backup. This verifies that backups are complete, uncorrupted, and can actually be restored within your recovery time objective. Many providers skip this step - we consider it essential.

Our disaster recovery process includes: documented runbooks for every failure scenario, automated failover for critical components, off-site backups with verified restores, and regular DR testing. For critical environments, we maintain warm standby infrastructure that can take over within minutes.

Yes. Our backup strategy supports granular recovery. We can restore individual databases, tables, or even specific rows from point-in-time backups. This is especially important for data corruption scenarios where a full restore would be excessive.

RPO (Recovery Point Objective) defines how much data you can afford to lose - if RPO is 1 hour, backups run hourly. RTO (Recovery Time Objective) defines how quickly you need to be back online. We design backup and disaster recovery strategies around your specific RPO and RTO requirements.

We offer transparent monthly pricing based on your infrastructure size and complexity. Every proposal includes a clear breakdown of what is included. No surprise costs, no hidden fees. Contact us for a custom quote.

We work with monthly agreements. We believe in earning your trust every month, not locking you into long-term contracts. That said, most clients stay because the infrastructure and support quality speaks for itself.

Everything: infrastructure management, 24/7 monitoring, security hardening, performance optimization, backup management, incident response, and direct engineer support. The only extras are infrastructure costs if you scale up resources.

Consider what in-house infrastructure management actually costs: a senior DevOps engineer salary, on-call rotations, training, tooling, and the opportunity cost of time not spent on your product. Most businesses find managed infrastructure costs less than half of a full-time hire while delivering better results.

No. Emergency support, incident response, and 24/7 monitoring are included in every plan. There are no per-incident fees or overtime charges. When your infrastructure needs attention at 3am, we handle it as part of the service.

Infrastructure costs are separate from management fees. You pay your cloud provider directly for resources, and us for managing them. This gives you full transparency into both costs. We also help optimize your cloud spend to eliminate waste.

We offer a free infrastructure audit as a starting point. This gives you a clear picture of your current setup, risks, and optimization opportunities. From there, you can decide if our management service is the right fit. No commitment required.

Scaling is seamless. Adding servers, increasing resources, or expanding to new regions is part of our ongoing service. We monitor growth trends and proactively recommend scaling before you hit capacity limits. There are no delays or renegotiations needed.